Healthcare · Early access

Answer every patient call and message, without adding front-desk staff.

EASM handles administration and communication for hospitals and clinics: bookings, schedules, fees and instructions, on the phone and on WhatsApp.

Pilot programNow accepting pilot partners in Karachi and Lahore.

EASM handles administration and communication only. It does not give clinical advice or make diagnostic decisions.

Use cases

The front desk, on every line at once.

Appointment booking and reminders

By phone and WhatsApp, straight into your scheduling system.

Doctor schedules and fees

Which consultant is in today, when, and what the visit costs.

Pre-visit instructions

Fasting, documents and directions sent before every appointment.

Lead capture from ads

For clinics and specialists running campaigns on Meta and Google.

EASM One · Clinic lineIllustrative conversation
  1. Patient, WhatsApp: Is Dr. Farah Siddiqui available on Saturday? And what is the consultation fee?
  2. EASM: Dr. Siddiqui sees patients on Saturday from 10 a.m. to 1 p.m. The consultation fee is listed on your clinic's fee schedule. Shall I book 11:30 a.m.?
  3. Patient, WhatsApp: Yes, please.
  4. EASM: Booked for Saturday at 11:30 a.m. Please bring your previous reports. I'll send a reminder on Friday evening. (Source: Scheduling system · Clinic policy)
How calls are handled

Works on the phone lines you already have.

The telephony bridge handles the call; the AI worker handles the conversation. Nothing changes for your existing extensions.

PBX voice calling
A bidirectional voice path through the telephony bridge
Live flow
Institution networkCallerExisting phone lineInbound / outboundPBXCall routingExtension or trunkAsteriskSIP, codecs and RTPAudio bridgePacing and resamplingAI workerConfigured voice engineConversation contextLineSIP / RTPAudioSocketWSSThe bridge handles telephony; the worker handles the AI conversation.
Bidirectional audio through the institution phone system, local telephony bridge and AI worker.
Book a presentation

Apply for the pilot program.

  • 0145-minute session with your leadership team
  • 02Live demo on your own use case
  • 03Free AI readiness review of your current systems
Prefer to write? sadiq@easm.co

We reply within one working day. Presentations in person in Karachi and Lahore, or online.