01
Map your operation
A 30-minute discovery call. We audit your current stack, channels, regional compliance needs, and growth bottlenecks — then propose the smallest module set that moves the needle.
Day 1
Enterprise platform · Pakistan · UAE · KSA
Enterprise software that runs on your terms.
EASM is the modern operating system for South Asian and Gulf enterprises. Run it on EASM Cloud (backed by AWS & Google Cloud, secured by Cloudflare), or deploy the entire platform on-premise inside your own data center — powered by our in-house RAG pipeline tuned for the fastest retrieval in the industry.
Built on
AWS Google Cloud Cloudflare In-house RAG
infra.easm rag audit
on-prem · live AWS
EASM Core
GCP
Cloudflare WAF · DDoS · TLS 1.3 SECURE
RAG Pipeline · /v3/retrieve 18.4 ms p99
01
Embed
02
Retrieve
03
Rerank
04
Synthesize
All regions healthy
Tenant acme.easm.co Mode on-prem
60+ Integrations POS · ERP · Gov portals
3 Regions served Pakistan · UAE · KSA
99.9% Uptime SLA Cloudflare edge
<60s Deploy time From change to prod
Trusted across industries
Restaurants & F&B
Universities
Retail Chains
Courier & Logistics
Healthcare
Hospitality
The product suite
Start with intelligent support. Grow into the rest.
Every EASM module shares one data layer — so support tickets, orders, projects, and inventory all see the same source of truth. Adopt one. Adopt all. Either way, nothing duplicates and nothing drifts.
Featured · AI-Powered
AI Support Management
A Claude-powered support brain that triages, resolves, and escalates tickets across every channel — email, WhatsApp, web chat, voice — and every product in your stack. Designed to deflect 60%+ of tier-1 issues without losing the human touch.
- Auto-triage & routing
- Multi-channel inbox
- Claude AI resolution
Learn more
High ROI
Online Ordering
Own your direct ordering channel. Cut aggregator fees, brand the storefront, and capture every customer.
- Zero aggregator fee
- Branded storefront
- Loyalty engine
Learn more
For Universities
Academic Project Management
HEC-compliant project lifecycle for universities — ORIC, FYP, and research grants, end-to-end.
- HEC compliance
- ORIC + FYP
- Grant management
Learn more
Restaurant ERP
Full-stack F&B back-office: ingredient costing, multi-branch sync, supplier management, live profit tracking.
- Ingredient-level COGS
- Multi-branch dashboard
- Supplier PO automation
Learn more
Field-Tested
Restaurant POS
Lightning-fast point of sale built for the pace of food service. Works offline, syncs the moment connection returns. Tablet, terminal, and KDS-ready out of the box.
- Offline-first sync
- Table & QR ordering
- KDS + printer routing
Learn more
Retail Management
Manage inventory, pricing, and stock across multiple retail locations from one dashboard.
- Multi-location stock
- Barcode + SKU mgmt
- Auto-reorder
Learn more
How it works
From first call to first deploy in two weeks.
We don't believe in 6-month implementation timelines. Our typical client launches their first module within 14 days of signing.
02
Configure & migrate
Our team sets up your tenant, imports historical data from your existing tools, wires the regional compliance layer (FBR / SECP / VAT / ZATCA), and trains your champions.
Week 1–2
03
Go live & expand
You launch with a single module — usually AI Support. As your team gets comfortable, layer on Ordering, ERP, POS, or Project Management. Same database. Same dashboard. No re-implementation.
Month 1+
The platform
Built for enterprise. Ready to scale.
Every module shares one data layer — giving you real-time visibility across your entire operation without switching tabs.
AI-Powered Core
Claude AI underpins every module — automating support, forecasts, and reordering without manual touch.
60+ Integrations
Connect payment gateways, ERPs, government portals, and delivery platforms through a unified connector layer.
Regional Compliance
Built-in FBR, SECP, VAT, and ZATCA support for Pakistan, UAE, and Saudi Arabia — audit-ready by default.
99.9% Uptime SLA
Hosted on Cloudflare's global edge — sub-100ms response times across the region with automatic failover.
Real-Time Analytics
Live dashboards across POS, inventory, support, and academic operations — no overnight batch jobs.
Role-Based Access
Granular permissions across departments and branches. Assign exactly what each team can see, edit, and approve.
In their words
Run by operators. Loved by operators.
Real outcomes from teams running EASM as their daily operating system — across F&B, retail, and higher education.
Our support backlog dropped from 600 tickets a week to under 200, and our team actually has time to handle the hard ones now. The AI catches the routine 80% before a human ever sees it.
67% ticket deflection
We finally killed our reliance on three aggregator platforms. Direct orders are up 4x, customer data is ours, and we can run loyalty campaigns that actually work.
4× direct orders
The HEC reporting alone justified the contract. What sold us long-term was that the same platform handles ORIC, FYP, finance, and HR with no integration glue.
3 systems → 1
60+ integrations
Plays nicely with the tools you already run.
From regional tax authorities to payment gateways, ride-hailing fleets, and the productivity stack your team lives in — EASM connects to it natively.
Browse all integrations FBR Tax
SECP Reg
ZATCA Tax
UAE FTA Tax
Stripe Payment
Easypaisa Payment
JazzCash Payment
NayaPay Payment
Mada Payment
Foodpanda Delivery
Careem Delivery
Talabat Delivery
QuickBooks Finance
Xero Finance
WhatsApp Channels
Slack Channels
Microsoft 365 Suite
Google Workspace Suite
FBR Tax
SECP Reg
ZATCA Tax
UAE FTA Tax
Stripe Payment
Easypaisa Payment
JazzCash Payment
NayaPay Payment
Mada Payment
Foodpanda Delivery
Careem Delivery
Talabat Delivery
QuickBooks Finance
Xero Finance
WhatsApp Channels
Slack Channels
Microsoft 365 Suite
Google Workspace Suite
Common questions
The questions every operator asks us in the first call.
Can't find what you're looking for? Reach our team directly at hello@easm.tech — we read every message.
How does EASM compare to building this in-house?
A custom build typically takes 12–18 months and 4–6 engineers, plus an ongoing team to maintain regional compliance updates (FBR, ZATCA, VAT). EASM ships in weeks, with compliance built-in and updated by us as regulations change. Our customers spend their engineering budget on what is actually unique to their business — not on rebuilding tax forms.
Can I start with just one module?
Yes — and most teams do. AI Support is the most common entry point because it shows ROI fastest (typical clients see 60%+ ticket deflection in the first month). You can layer on Online Ordering, Restaurant ERP, POS, Retail Management, or Academic PM whenever you are ready. Same database, no re-implementation.
Is my data locked into EASM?
No. Every module exposes a documented REST + GraphQL API, and we provide one-click export of all your data in standard formats (CSV, JSON, SQL dump). We win by being the best place to run your operation — not by holding your data hostage.
What about compliance for Pakistan, UAE, and Saudi Arabia?
Built in. EASM supports FBR e-invoicing and SECP filings (Pakistan), VAT and corporate tax reporting (UAE), and ZATCA Phase 2 e-invoicing (KSA) out of the box. We track regulatory changes and push updates to your tenant — you do not have to.
Where does the AI run, and is my data used to train models?
EASM AI features run on Anthropic Claude via the API. Customer data is processed only to serve your requests — it is never used to train models, by us or by Anthropic. We can also enforce regional data residency for clients with strict requirements.
How is pricing structured?
We price per module, by usage tier (active outlets, monthly tickets, or active projects, depending on the module). There is no per-seat charge — invite your whole team. We publish base tiers on request; enterprise terms with SLAs and dedicated support are negotiated directly.
Ready when you are
Let's get your operation running on EASM.
Book a 30-minute live walkthrough tailored to your industry. No commitment. No generic demo.